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Why is Atlassian Intelligence not showing?

aaron_omahoney
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May 16, 2025

Why is Atlassian Intelligence not showing in the search bar when I try to search for specific epics? 

1 answer

2 votes
Krishnam
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2025

Hi @aaron_omahoney , G'Day!

Atlassian Intelligence is currently available only on Premium and Enterprise plans. I recommend first checking your current subscription level to confirm your plan.

  • If you're on a Standard plan, you'll need to upgrade to Premium to access Atlassian Intelligence.
  • If you're already on a Premium or Enterprise plan but still can’t access the feature, it’s possible that your site admins have disabled it.

If you’re an admin and your site is on the correct plan, you can enable Atlassian Intelligence by following these steps:

  1. Go to admin.atlassian.com
  2. Navigate to SettingsAtlassian Intelligence
  3. Select your site and follow the prompts to enable the feature

I hope this clarifies things.

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