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Why is there no box to enter a license key for Jira?

Scott Jones
Scott Jones September 27, 2017

Installer says:  "if you don't have a working internet connection"

Installer says:  "Specify your license key"

THERE IS NO BOX TO ENTER A LICENSE KEY.

 

jira-snip1.PNG

Jira - Snip 3.PNG

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Steven Behnke
Steven Behnke
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September 27, 2017

Yep this implies that there's something wrong with your installation. The page isn't rendering because your installation is broken. Can you provide details about your setup? Can you list the errors that are in the Browser Console/Application Log?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 27, 2017

Or, possibly, that the browser is broken and rendering things incorrecly.  Same diagnostics though!  (and try another browser)

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Scott Jones
Scott Jones October 2, 2017

Registration entered on a client computer.  OK to close ticket.

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