Why our site is not working?

[Дмитрий Копылов]

https://ms-resource.atlassian.net/

I'm getting the following message:

Page unavailable

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

[Victor Law - Ricksoft]

Hi @Дмитрий Копылов

Welcome to the community.

As suggested on the warning page, I recommend contacting Atlassian support via https://support.atlassian.com/, as the problem appears to be affecting the site only.

Additionally, please check the Atlassian billing page to see if the site has been deactivated due to inactivity for several months.

https://admin.atlassian.com/billing

Thank you.

[Дмитрий Копылов]

Thank you, but what does "inactivity" mean? Site is active, team is working every day.

[Victor Law - Ricksoft]

Hi @Дмитрий Копылов

If your team accesses the site daily, we can exclude the site that has been deactivated due to inactivity.

It would be best to contact the Atlassian Team to investigate the root cause of the issue.

Thank you.