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Why we have time logged with the user: tempo-io_unknown_user

Celine
Celine April 12, 2023

We are using the Tempo API to extract data and we don't understand why we have time logged with the author.accountid: __tempo-io__unknown_user.

Could it come from the link with the Google Calendar?

Someone knows?

 

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Tempo Support
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April 12, 2023

Hi Celine,

Please open a ticket at https://tempo-io.atlassian.net/servicedesk/customer/portal/6 and provide us with the exact Tempo API and the sample result so we can further assist you.

Best regards,

Chih from Tempo Support

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