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Why would my Auto Watcher rules stop working? Users are no longer added to new tickets.

sondra inman
sondra inman May 17, 2019

I noticed our AutoWatch rules stopped working within the past week.   I have deleted and readded the rules but that has not worked.   I have to manually add users as watchers on tickets.  any suggestions?    

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Andrew
Andrew
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May 17, 2019

Hi @sondra inman ,

For cloud I think better ask support team, because we cannot see inside systems.

B.R.

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