Will an upgrade from Jira Server to 9.6 extend support until January 2025 ?

[Kamala Geetha Francis Fernando]

We have a JIRA 8.2 server version and a Confluence 7.13 server version.

Will an upgrade from Jira server 8.2 to 9.6 extend the support until January 2025 , likewise an upgrade from Confluence server 7.13 to 8.0 extend the  support until November 2024 ?

And if we do so, what are the limitations upgrading to this version ?

Reference link: https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html

Thank you.

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

No.  Support for server products ends in February 2024, irrespective of version and licence.

But an upgrade will bring you back into the end of life bracket - 8.2 is past end of life currently, so if you ask for support, Atlassian will simply respond with "upgrade to a non-end-of-life version". 

After February 2024, you will need to move to Data Center to get any support, and upgrade to a version that is not end-of-life'd

DC and Server versions are locked together and 100% compatible - if you migrated your 8.2 Server to 8.2 DC, the server would not need to do any data conversion or upgrades.  You can in fact simply give your server a DC licence and it becomes a single node DC instance (don't do that in production, you really should build a proper DC node and migrate, DC nodes should not be configured quite the same way as Server systems, on the OS level)

[Kamala Geetha Francis Fernando]

Hi Nic,

Thank you! Very helpful.