Work Types, Default versus Custom

[Wesley Moore]

I see two ways to create a work type: one from work type dropdown in a work item (Add Custom Work Type), and another using Jira Admin to configure work types (Work Items, Add work type).

A "Custom work type" created within a work item from the work type dropdown does not appear in the Jira Admin work type default list, so cannot be put into a hierarchy.  

Could you please explain the differences between the work types created using each of these two ways? Thanks.

[Yogesh Mude]

@Wesley Moore Welcome to the community!

FIrst of all to create a work type you need to have Jira admin/site-admin permission.

Can you just share me the snapshot for the below one?

one from work type dropdown in a work item

[Wesley Moore]

[Wesley Moore]

I do have Admin privileges.

In this example, "Candidate" is a work type I created under Custom work type from within the work item.  

[Yogesh Mude]

Ahh, Can you just confirm is this is the Team managed project type?

[Wesley Moore]

I have answered my own question.  I realized that default settings for work types only apply to company managed projects.  For team managed projects, new work types are created and managed from within the work items.

Thank you for your help.