Work types not appearing in Create window?

[Krista Johnson Awomoyi]

Hello, in my settings it appears I'm using the Default Issue Type Scheme, where there are Epic and Risk work type options, but when I try to create a risk in the Create window, only "Task" appears under "Work Type." What am I doing wrong?

[Izabela França · Accepted solution]

Hello, @Krista Johnson Awomoyi ! Welcome to the Atlassian Community.

As seen in your screenshot, there are no projects associated to the screen scheme. 

If you are working on a company-managed project, make sure to associate the work item scheem to the project.

To associate a project to a work type scheme, you must click on More actions(...) and choose associate.

Once the project is associated you can see it in the list:

[Krista Johnson Awomoyi]

It says there are no projects available to associate.

[Izabela França]

@Krista Johnson Awomoyi , probably all your projects are team-managed. Only company-managed projects are associated with schemes.

To create new issue types / work items in team-managed projects you need to go to your project settings > issue types > add issue type.

Let me know if it works :)

[Krista Johnson Awomoyi]

Got it, thanks so much!

[arielei]

Hello @Krista Johnson Awomoyi 

Your are probably using a Team Managed project which does not use the work type schemes.

Please go to All projects and have a screenshot of that page.

Ariel.

[Krista Johnson Awomoyi]

It looks like it's team-managed. how do I create a risk if that's the case?