Hello Community,
I have a question again. :(
Is it possible?
In workflow for all ticket types, can I add to each transition to any status not being DONE or CANCELLED: "clear field resolution"?
Thank you in advance.
Krisztina
Hi Krisztina,
Sure, you can do that. It might be a little overkill depending on your workflow, but if it has many All transitions, then yes it’s a good idea.
Hello John!
Sometimes tasks can take more effort and time than we initially expect. I have solved this task/request. :)
Regards,
Krisztina
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.