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Workflow icon not working for a user with admin access on the project

Snehil Gupta June 10, 2024

image.png

2 answers

0 votes
Fazila Ashraf
Community Champion
June 10, 2024

Hi @Snehil Gupta 

Is it not working only for one user?

Were you able to reproduce the issue with your site admin account or with another project admin account?

Snehil Gupta June 10, 2024

2 users are affected and both have the administrator and project admn role.

I am not able to reproduce the error.

Fazila Ashraf
Community Champion
June 10, 2024

In the permission scheme, can you verify that the project admins also have 'view workflow' permission in the project permission scheme? If not, can you add them?

Snehil Gupta June 20, 2024

Yes project admin has it .

I am just notified that project admin for other team managed project is not able to view the issue only. getting the below error

Capture.JPG

0 votes
John Funk
Community Champion
June 10, 2024

Hi Snehil,

What type of project is this? Company-managed? Team-managed? Is it a Simple workflow if it is Company-managed? 

Snehil Gupta June 10, 2024

it's a company managed project and has a simple workflow.

John Funk
Community Champion
June 10, 2024

It's probably been alter in some way and the project admin will not be able to edit it. 

Snehil Gupta June 20, 2024

I checked all seems good

John Funk
Community Champion
June 20, 2024

It might be good, but it might also have been changed and saved several times before. So it looks like only Jira Admins will be able to make changes. You can open a support ticket with Atlassian if you want to pursue that further as they are the only ones who will be able to tell you really what is going on. 

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