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Workflow screens

Arjun Ghosh
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September 24, 2021

Do i need a screen for the action to be executed during the transition in a workflow? If so, how do the screen fields result in the desired action?

1 answer

2 votes
Robert Wen_Cprime_
Community Champion
September 24, 2021

Hello, Arjun!  Welcome to the community!

Workflow screens allow for the fields in them (such as Resolution) to be filled during the transition.  Use them if you need specific fields filled in for the transition.

Jack Brickey
Community Champion
September 24, 2021

And if you want specific actions such as a field to be completed then you can use a post function associated with the transition. As Robert conveyed screens are used to accommodate a manual action whereas post functions provide an automatic action.

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