Workflow status move to previously enter status

[Sushil Ranjan]

Hi,

I'm looking for a solution that allows an issue to be moved back to its previous status.
Below is the wf design:
 "To Do" --> "In Progress" --> "Backlog--> "Done" & "Need Help" (global transition),
I'd like the issue to return only to the status it came from.
If an issue moves from "In Progress" to "Need Help," it should only be able to move back to "In Progress." Similarly, if it moves from "Backlog" to "Need Help," it should only transition back to "Backlog", no other status should be available.

Thanks in advance!

[Rebekka Heilmann (viadee) · Accepted solution]

Hi @Sushil Ranjan 

You can create transitions from "Need Help" back into each status and add conditions. There is a "previous status" condition that you can limit to the status that you want to transition back to. That way, it should only show the one allowed transition out of Need Help at all times.