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Workflow transition to downline

Preston Warden
Contributor
July 17, 2020

Hello, is there a way to set it up where someone can transition an issue to any status downline, but not up? 

 

Say an issue is in Status 1 but needs to go to Status 4 (someone forgot to transition to 2 & 3) they can. 

 

But they are not able to transition from Status 4 to Status 2 (unless Admin).

1 answer

0 votes
Jack Brickey
Community Champion
July 18, 2020

Yes you can do this. Edit the work flow and place a Validator on the desired transitions to only allow desired individuals to execute the transition. When completed those users not allowed will not see the transition in the drop down.

Preston Warden
Contributor
July 20, 2020

Do you mind showing an example of this? I am unsure of what that would look like. 

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