Workflows messed up

[IT Demonware]

For some reason some of our workflow diagrams have been messed up.  see pic for an example.   anyway to resolve?

[Ravina]

Hi @IT Demonware You can edit the workflow and click on show all transitions to get all the transitions belongs to each status and based on your workflow I think you only need to clean the three statues namely Resolved, Closed, and Canceled as all other status are having global ALL transition so they are good.

Just move all these statues away from each other and click on each transition to check where it is going and from it is coming and accordingly adjust the same and do not point the transitions to same point in statues as it makes difficult to find if it's incoming or outgoing transition.

Thanks

Ravina

[Nikola Perisic]

Hello @IT Demonware 

Set this workflow as inactive one first (this will be temporarily).  Then move a status by status, so it becomes visually more appealing.

When you are with the customisation, make this workflow active again by assigning to the project that was using it.

[John Funk]

Hi @IT Demonware  - This typically happens when you migrate workflows from one site to another (or say from server to cloud). The functionality should all still be there (validators, conditions, etc.), it's just the layout that's messed up.