Worklogs (the one in the Apps) has not been working for 3 days... What to do?

[Julia Torchinskaya]

Worklogs (the one in the Apps) has not been working for 3 days...

It says that smth went wrong and doesn't show aything

What to do?

[Alex Koxaras -Relational- · Accepted solution]

Hi @Julia Torchinskaya and welcome to the community!

Which app is this exactly? Can you share a screenshot or the link for the marketplace? Usually, if the app has any problem, I would contact its vendor's support.

[Julia Torchinskaya]

[Julia Torchinskaya]

Hi! Thank you for your answer) This one - Worklogs - previously it showed all calendar days with logged hours in every JIRA task

[Ewa Grabowska-Ptak_SolDevelo_]

Hi @Julia Torchinskaya ! I am very sorry to see that our app is not working properly. We will make every effort to fix this issue ASAP. Could you please contact us here? This way we will be able to discuss and further investigate this bug. 

[Julia Torchinskaya]

Hi Ewa! Thank you - I have left you a message about this bug. Hope it will be solved soon as I really like your app and used to open it daily

[Ewa Grabowska-Ptak_SolDevelo_]

Thank you! :) We are already investigating this issue. I will keep you updated through Jira issue.