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XRAY down?

Mark Anderson
Mark Anderson
Contributor
May 11, 2021

My team cannot access Xray features in Jira Cloud next gen at present.  I can't find a way to check "status" of just Xray and I don't have paid Jira support.  Can anyone advise?

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Mark Anderson
Mark Anderson
Contributor
May 11, 2021

Looks like its back up and running.  Was down at least 30 min.

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Sergio Freire - Xblend
Sergio Freire - Xblend
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May 17, 2021

@Mark Anderson , just to clarify that if you have a Xray Cloud license as it seems, then you have access to support. Xray cloud are subscription based licenses, therefore you always have access to support :) 

You can also track Xray status here.

 

Regards,

Sérgio

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Mark Anderson
Mark Anderson
Contributor
May 17, 2021

Thanks for the status link.  figuring out support can be problematic

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Sergio Freire - Xblend
Sergio Freire - Xblend
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May 17, 2021

The current link for  the support team can be found in this page

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