Zephyr not longer visible from the bar menu

[Christine Ursin Steen Lunde]

Zepyr is enabled and everything sholud be ok according to licenses, but we can not longer see the "test" tab in the bar menu? What has happened and how can I get it back including all of my tests. I do not want to lose them!

[Matthew Hunter]

Hi Folks,

It looks like you're hitting https://jira.atlassian.com/browse/JRA-44826 - we're working to solve this for all customers, but in the interim if you want to log a ticket at https://support.atlassian.com we can workaround the problem for you.

Regards,

Matt

[Bart Dziekan]

Same thing happened to our cloud instance... any info would be good. 

Found the issue: JIRA is being updated...

https://support.getzephyr.com/hc/communities/public/questions/204964065-Zephyr-has-disappeared?locale=en-us

We need to reach out to atlassian to get the could instance restarted:

https://support.getzephyr.com/hc/en-us/articles/205235469