adding attachments using postman with rest api does not work

[kishore]

I am trying to add an attachment using rest api in postman and i followed all the steps mentioned in the url (https://confluence.atlassian.com/jirakb/how-to-add-an-attachment-to-a-jira-issue-using-rest-api-699957734.html).

still it doesn't add any attachment to the issue and also it doesn't throw any error message also.

What could be the issue? your input is highly appreciated.

[Bhanu]

Hi @kishore Welcome to the Community!

Found this article on the community that might help https://community.atlassian.com/t5/Jira-Software-questions/Add-Attachments-with-REST-API/qaq-p/1583351

[kishore]

HI @Bhanu

Thanks for your response. I tried it already and still it doesn't work too..

Regards,

Kishore.

[Dan Breyen]

Hi @kishore welcome to the community.  That article suggested to create a ticket with support if you were still in need of assistance.  I would suggest opening a ticket with support (support.atlassian.com/contact) and give Atlassian's support team this detail and they should be able to assist.  If you aren't your site's sysadmin, you may need their assistance with creating a ticket.

[kishore]

Hi @Dan Breyen ,

Thanks for your response.. I have raised a support ticket to address this, but I didn't get any response.

Regards,

Kishore.

[Dan Breyen]

I would raise the priority or Escalate if you didn't get a response. I always would get a response from Atlassian support.

[kishore]

Hi @Dan Breyen ,

Still i didn't get any response. do i need to increase the priority in the request?

[Dan Breyen]

I would.

[kishore]

Yes Please.