authenticateUser Directory 'Jira' is not functional during authentication of 'kumar'. Skipped.

[kumar]

I have encountered this issue ,when i upgraded confluence from 4.3.7 to 6.0 on the production.

Error: authenticateUser Directory 'Confluence10Sep2013' is not functional during authentication of 'kumar'. Skipped.
Error Description: Confluence10Sep2013 is Jira directory. Normal user cannot login in the confluence because of Jira authentication failed.

I have investigated this issue, but i could not resolve this.Could you please help me?

[kumar · Accepted solution]

Thanks to all. I have fixed this issue by correct SSL Configuration.

[RambanamP]

check this to docuemnt it should help you

https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement

[RambanamP]

check this

https://answers.atlassian.com/questions/7134/directory-jira-delegated-authentication-directory-is-not-functional-error-occuring-while-logging-ldap-users

[kumar]

This is the same issue,but i could not make it .Could you please explain me to resolve this issue?..

Solution Link: https://answers.atlassian.com/questions/59766/confluence-jira-remote-user-directory-is-not-functional-during-authentication

[RambanamP]

are you using crowd?

[RambanamP]

did you tested this The Crowd authentication as suggest in other post like this? http://[JIRA_URL]/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=user

[kumar]

Yes . I am using "Atlassian Crowd".

[kumar]

I have tested using above url and It says "Encountered a "403 - Forbidden" error while loading this page". I have't found any solution for this issue.