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automated ticket from email

Veronica Tirado
Veronica Tirado
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September 26, 2022

Hi- I need to reset the creation of tickets when our office receives emails. Before,  every email sent to us would create a Jira ticket but now it doesn't. I changed our plan to update/upgrade this but i want to make sure I take action if there is anything I need to do to reset this. 

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