automatic issue assign by workload

[ext_iaariagada]

Hi, I'm looking for a way to automatic assign but depending on the workload of the Assignable Users. In this way, new issues should go to the person with the lowest workload.

The workload is the number of issues assignee to each person.

Thanks.

[Max Foerster - K15t · Accepted solution]

Hi Ignacio,

are you yet using any workflow apps in Jira? For example Jira Misc Workflow Extensions, ScriptRunner or Jira Workflow Toolbox (Which is our own product)? Because for such use cases we implemented a function in the past called "leastBusyUserInRole" (user with the least amount of unresolved issues in Jira/a project) for the expression parser and put some examples for that into our documentation. And I'm pretty sure looking around here you will find suitable Groovy scripts as well for the use with ScriptRunner.  But without additional apps you will not be able to achieve that.

Best, Max

[ext_iaariagada]

Thanks for the answer, I'm new here and with this I know where to start to look now.

Bye.

[Zafer Cakmak]

Hi @ext_iaariagada ,

we've just released a plugin to fulfill this functionality: https://marketplace.atlassian.com/apps/1222630/smart-assignment-for-jira

With smart asssignment for jira you can assign issue to,

• the person with least issue count
• the person with lowest workload(based on remaining estimate)
• the person with smallest summary of a custom number field

I hope it will solve your problem and you will enjoy the plugin.

[Deleted user]

Hi @ext_iaariagada,

What would happen if two or more users had the same number of issues assigned to them?