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automatically create a subtask linked to the same issue when the previous subtask is done

Javanshir Mustafayev _ HIT
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November 4, 2022

Hi,

I have a process where multiple steps should be created when the previous step is done.

Each step is a subtask under the parent issue type. I can create the first subtask easily with automation, but if I try to create another subtask when the previous is done it fails because I can't select the parent issue for this ticket.

how to set automation to automatically create a subtask linked to the same issue when the previous subtask is done?

Please help

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Jack Brickey
Community Champion
November 4, 2022

Hi @Javanshir Mustafayev _ HIT , do you have an automation setup that is not working or just looking for guidance to get you started? It would look something like this...

trigger - issue transitioned to done

condition - issue type is subtask

branch on parent issue

action - create subtask

 

give it a try and let me know if you get stuck. 

Javanshir Mustafayev _ HIT
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 4, 2022

Hello @Jack Brickey the branch fixed the logic for me, thank you very much!

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