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bulk delete deletes parents of tickets i am deleting

Pamela Ross
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I'm New Here
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September 16, 2025

I was deleting a selection of Stories -

The bulk delete listed the stories and sub-tasks 

The EPICS were not listed, but were also deleted - 

Is this common ?  never seen this in the past

1 answer

0 votes
Trudy Claspill
Community Champion
September 16, 2025

Hello @Pamela Ross 

Welcome to the Atlassian community.

This is not common.

What version of Jira Data Center are you using?

Have you reported this issue to the Administrators of your Jira instance?

How did you confirm that the Epics were actually deleted?

It is possible that somebody set up an Automation Rule or other automated feature that was triggered by the deletion of the items you specified. Did you happen to delete all the child issues associated with Epics that subsequently got deleted?

Pamela Ross
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 18, 2025

 

Thanks for the response - 

We are using   Jira v10.3.9

We reviewed the audit files -- and could not find any automation rule(s) directly that would affect this - 

 

From our audit files - we saw the Epics were deleted -  however - they were NOT on the list that you confirm on the 'bulk edit' screen.

Interestingly,  there were other 'children' of the Epics that were not deleted - as they were not specifically on our list.

We will continue to dig for an automation rule - as that was our first thought as well - 

 

 

 

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