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calculating Business days in automation to close tickets

Rob
Rob
Contributor
June 9, 2022

Hello team...trying to revise an automation that will take in consideration just business day before moving to closed...this is what I currently have ....  status= Resolved AND "lastpubliccomentdate" <-3d ...I would this just consider work days (M-F) instead of just 3 days..thank you for your help in advance

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Jack Brickey
Jack Brickey
Community Champion
June 9, 2022

Maybe the following...

"lastpubliccomentdate" < {{[now].minus[BusinessDays]([3])}}

I may not have the syntax precisely accurate. Here is the doc reference to assist - jira-smart-values-date-and-time 

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