can a non jira user create issues through mail which consists of an excel sheet

[Sneha A S]

There is a situation where a non jira user has a list of employees in an excel sheet and by just sending one mail to jira can all these employees details be created as a separate issues.

[DPKJ]

The simplest of answer to this is NO.

Jira does have a mail handler, but it will simple create a one issue when mail is send, and not many issues based upon some attachment. This is detailed here - https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html

For your kind of scenario, I would suggest, you write a simple script or excel macro, that send one mail per member to Jira for creating multiple issues.

Using rest api (which will require some registered user in Jira) is also a great solution for such cases.

[Sneha A S]

At present we are using macro for this feature and its working, I wanted to know if it is possible directly by sending a mail to jira.

I will try this using rest api.

Thank you.