can only add test cases to the ad hoc cycle

[Richie Beamish]

After upgrading to the latest Zephyr for JIRA version we select a version ex '2.4.11' and we the only test cycle options are ad hoc. However if we browse to the project and select test cycle then we see multiple cycles for that version

[G3]

We have been experiencing this issue for over a month.  Tried your recommended approach, Bibek, with no resolution.  Is there any update on this?

[sparebank1Car]

Hei, we got the same problem, only ad hoc is available after update of JIRA and Zephyr for JIRA to the latest vesrions. What was the solution to this problem?

Regards from

Tore G. Larsen

[Bibek Behera]

Hello Richie,

Have you reindex JIRA and Zephyr for JIRA after installation?If not please do so.
Re-indexing JIRA :

1.Log in as a user with the 'JIRA Administrators' global permission.
2.Choose Administration > System
3.Select Advanced > Indexing on the left pane to open the Indexing Page
4.This page allows you to choose one of the following two re-indexing options:
a. Background re-index — This will re-index all issues in the background.
b. Lock JIRA and rebuild index — This will delete and rebuild all indices, including the comment and change history indices.
5.Select Background re-index and Click on Re-Index.
This will complete re-indexing JIRA.

Re-index Zephyr for JIRA:
1. In JIRA Administration, navigate to the Plugins Menu item.
2. Select the menu item "Zephyr for JIRA" under Add-ons.
3. In the General Configuration Screen that comes up, click "Re-Index."

If the issue still persist, please reach out to us with the screenshot of the same.

Thank you.

Regards, 

Bibek

[Richie Beamish]

Re-indexed both and am still having the same problem. Want me to post the screenshot here or in an email?

[Bibek Behera]

Hi Richie, For further questions please feel free to open a service request by sending us an email support(at)getzephyr.com. Please include the screenshot so that we can troubleshoot further. Regards, Bibek