cannot add and modify quick filters in a specific board

[Jira Median]

Hi,

A user cannot add and modify Quick filters in a board except that he can in all other boards. He has admin rights in all boards and in all projects.

He tried to log out and log in. I tried a reindex. But the problem persists.

What is the problem please ?

[Jira Median · Accepted solution]

He is not the owner of the board. He is an admin of the board. I am the owner of the board.

I resolved !

On the "view all boards" screen there was 2 boards with the same name.

On the first, the only admin was me. And was an OLD board. NoOne can saw this board, just this user ! (STRANGE! !!!) 

On the other, he and I and other people were admin.

He was working on the first board.

The first board was using an old filter. 

I deleted the filter and the first board desapear from the screen of the user.

Now the user is using the 2nde board. And it is ok.

But I think there is a bug Jira has to investivage. Because I was admin on the First Old Board. Why this user could see this board where noone, I also, cannot see this board.

Thanks

[Jack Brickey]

is he the owner of the board or an admin? Was he able to modify the quick filters for the board previously? Can he edit other aspects of the board settings?

[Jira Median]

He is not the owner of the board. He is an admin of the board. I am the owner of the board.

I resolved !

On the "view all boards" screen there was 2 boards with the same name.

On the first, the only admin was me. And was an OLD board. NoOne can saw this board, just this user ! (STRANGE! !!!) 

On the other, he and I and other people were admin.

He was working on the first board.

The first board was using an old filter. 

I deleted the filter and the first board desapear from the screen of the user.

Now the user is using the 2nde board. And it is ok.

But I think there is a bug Jira has to investivage. Because I was admin on the First Old Board. Why this user could see this board where noone, I also, cannot see this board.

Thanks