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cannot create jira ticket in slack

Imatree ops February 24, 2025

We tried to create jira ticket in Slack but it won't go through or create. We got a notification that it created a ticket but it doesn't show on the specific channel on Slack where we created it.

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Pasam Venkateshwarrao
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February 25, 2025

Hi @Imatree ops 

 

Thanks for reaching out to the community.

In slack channel---> Integrations---> Install Jiracloud

Once installed app in slack channel after that go to particular project then you can find slack integration in project settings,link that slack channel  in jira 

Once linked then you can try it will work

Screenshot 2025-02-25 at 4.16.48 PM.pngScreenshot 2025-02-25 at 4.19.24 PM.png

 

Screenshot 2025-02-25 at 4.22.13 PM.png

please don't hesitate to reach out to me i can help.

 

 

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