Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

cannot preview attached images in tickets

Qais Alkhatib
Qais Alkhatib
Contributor
October 31, 2022

Why jira recently is not allowing me to see the images i uploaded to the tickets, and always it shows this when i click on any of them "Something went wrong. We couldn't generate a preview for this file." i need help ASAP. thank you

Answer
Watch
Like Be the first to like this
431 views

1 answer

0 votes
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
October 31, 2022

Hi @Qais Alkhatib ,

please raise a support request to Atlassian team https://support.atlassian.com/contact/#/

Fabio

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.