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change in one WF ...changes all in a group

Rob
Contributor
June 17, 2021

Team...I am currently moving some group projects into one company (classic) project. When I create the company project a workflow scheme was also created. As I am testing the different request types (which have different WFs) I notice that if I change a status...it also change it in the other WFs in the project. I believe this as to be associated with the scheme but not sure how to keep this screwing up the whole project. the 3 request types effected are circled...please advise. thank you in advanceWeb capture_17-6-2021_144817_rulex.atlassian.net.jpegWeb capture_17-6-2021_144529_rulex.atlassian.net.jpeg

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Jack Brickey
Community Champion
June 17, 2021

Statuses are global. So if you change for example, “Done” to “Complete” it changes the name every “Done” is currently used.

Rob
Contributor
June 17, 2021

Jack..you mean if i change a status in a WF in one project ...it changes all status to the edited value? 

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Dave Liao
Community Champion
June 17, 2021

What Jack said! If you ever want to change a Status in a workflow, make sure to add the new Status to the workflow, then swap the old with the new status.

🔴 Don't ever rename a Status unless you're 1000% sure this is what is truly needed. JQL queries and lots of places in Jira search for statuses based on name and will break if a Status is renamed.

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Trudy Claspill
Community Champion
June 17, 2021

If you change the Name of the status in one workflow, yes, it changes the name for that status in every workflow that uses that status (for Company Managed projects).

Jack Brickey
Community Champion
June 17, 2021

In CMP it does. TMP it does not (currently). However, the ugly thing with TMP is that if you have 6 projects that all use “Done” then when you use JQL and type “status = Done” you will get 6-7 Done options - 6 for the TMP projects and the seventh will be for all CMP projects.

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Trudy Claspill
Community Champion
June 17, 2021

Can you please provide more information/screen images for what you are doing when you "change a status"?

Rob
Contributor
June 17, 2021

in this workflow if I change "pending" to "Waiting for customer" it changes the other WFs in the group with "waiting for customer"Web capture_17-6-2021_1503_rulex.atlassian.net.jpegWeb capture_17-6-2021_145646_rulex.atlassian.net.jpeg

Trudy Claspill
Community Champion
June 17, 2021

Yep, what Jack and Dave said. Changing the name of a status within the workflow of a Company Managed project changes that status's name in every workflow in which it is used.

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