changing status of issue based on commenter

[NEGAR JALALIAN]

hi 

may be it sounds stupid and easy but I'm new to script runner . 

I like to start using this app more and more ..

any idea How to automatically (using script runner) change one status to another when only specific user comment on the issue , not all users .. but only one specific user ?

[Nic Brough -Adaptavist-]

https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters is a good example of how to transition an issue.

In this case, you would want to put most of that code into a scripted listener which would react to the "issue commented" event, look at who triggered it and run the transition code if one of the right people made the comment.