Hello Ankit,
thank you for reaching out.
I understand that you would like to add the approver for your issues based on the value selected in your drop-down field.
To achieve it using JIRA, you will need to create a single transition for each approver you want to configure and use the Value Field Condition to define which Transition should be allowed based on the value selected for your Drop-down. These are the specific steps:
- Navigate to project settings > Workflows > Click to edit your workflow
- Create a single transition for each approver from the status where the approval must be performed
- Configure each transition you created with the Field Value condition, selecting the drop-down field and the value you should add to it in order to allow the transition to be performed
- Add the Block transition until approval Condition to the transitions, selecting the respective approvers for each value of the drop-down field you configured in the Field Value condition
- Publish your workflow draft
Performing the steps above, you will only be able to progress in the workflow if the approver for the available transition (Defined by the Drop-down) set it as approved.
Let me know if it works for you.
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