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condition to for the "Closed" status

Ivan Andrieiev
Contributor
November 7, 2022

Is it possible to set the condition to for the "Closed" status of the "Task solution" screen for the "Done" field. For example, "Time estimation field is not empty".

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John Funk
Community Champion
November 7, 2022

Hi @Ivan Andrieiev 

I am not exactly sure of your question, but you can place a Condition or a Validator on the transition to the Closed status that requires a field have a value. 

Ivan Andrieiev
Contributor
November 7, 2022

@John Funk  Hi

When I go to closes, I have a "Resolve Issue Screen" where I select the "Resolve" field, when I select a solution, I can select "Done" "Will not execute" "Duplicate". I need that when choosing "solution" "ready" there should be a condition that the task has non-empty "time estimation" and "time tracking" fields

John Funk
Community Champion
November 7, 2022

I would add a custom Validator for that. You will need either the JMWE or ScriptRunner add-on to be able to do that. 

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Ivan Andrieiev
Contributor
November 7, 2022

@John Funk  Thank you. 

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John Funk
Community Champion
November 7, 2022

You are welcome. 

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