csv import, why i gettting error can't be created under another Subtask. Issue will not be created?

[Siva Kumar]

Hello Community,

I'm trying to import issues csv, below i listed the data which i am trying. I'm not sure why i am getting

INFO - Creating issue: [externalId='autoid-8267053516623120006', summary='Discuss PP']
2022-01-24 13:14:26,453 ERROR - Subtask 'Discuss PP' can't be created under another Subtask. Issue will not be created.

 please help me.

Issue Type,Issue Id,Parent Id, Summary
Story,XAYZ-91,,Week
Task,XAYZ-92,,Week 1 - Day 1
Task,XAYZ-93,,Week 1 - Day 2
Subtask,,XAYZ-92,Discuss PP
Subtask,,XAYZ-92,Discuss PP1
Subtask,,XAYZ-91,Share Data Templates by FD
Subtask,,XAYZ-91,Explain Data Requirements

thanks

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Siva Kumar ,

Stories and Task should not contians Issue Id. Issue Id will be automatically assigned by Jira during creation.

You should import all tasks and stories first. After doing that, based on the story and task issue ids assigned by JIra, you will be able to retrieve information about what parent id you need to have on csv in order to import all your data in a right way.

Hope this helps,

Fabio

[Nic Brough -Adaptavist-]

Sub-tasks can not have sub-tasks, 

That's why the error message is telling you that you can't create a sub-task under a sub-task, it's not a valid structure.