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custom field

Felipe Zuluaga Higuita
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October 27, 2025

Hello team;

I used to use a field named as Time In Status (customfield_23615) and Time to SLA (customfield_11301), but after the Pinterest Jira update I’m not able to find it, is it another way to have same information?

Thanks in advance.

2 answers

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Marc - Devoteam
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October 28, 2025

Hi @Felipe Zuluaga Higuita 

Welcome to the community.

To me these fiedls sound of custom fields related to a 3rd party app Time in Status. Has this app been installed and or discontinued in your instance?

If you can't verify this, contact your org or site admin of your instance.

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Mohanraj Thangamuthu
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October 27, 2025

Hello, Good day. To be clear, after recent version upgrade your are not able to find these two fields?

This is Jira software project or JSM project?

You were using any addon from marketplace for these fields?

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