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'customfield_39762' cannot be set. it is not on the appropriate screen or unknown.

p_ vinay February 5, 2023
issues.update(fields={"CustomField_39762":"hr956"})
tried this not working. anyone pls give some suggestions on this error. 

1 answer

1 vote
Rilwan Ahmed
Community Champion
February 5, 2023

Hi @p_ vinay ,

Seems the custom field is not present in Create/Edit screen of the project issue type. Please add the field to the screen and retry.

i.e. 

 

  • Open the Project where the issue is happening.
  • Go to Project Settings.
  • Click on Screens
  • Click on the name of your screen to expand.  You should see something like the screen below:



  • Click on the name of the screen next to Create issue/Edit Issue.
  • Finally, add the missing field to the list. Make sure the field is added in View screen also. 

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