date time picker custom field

[Harshad Prajapati]

I have created date time picker custom field and when Status changed to reopen status it set current date to "ReOpen date" custom field like this

 {{#=}} {{now}} {{/}}

But it is giving following error can you please suggest

Edit issue

Error rendering smart-values when executing this rule:

Unknown operator : at character position 14: 2024-10-02T08:29:39.6+0000

Thanks,

Harshad

[Jovin]

Hey @Harshad Prajapati 

Dates can sometimes be quite frustrating to work with in Automation Rules, however, if you're looking to set it to the time of the rule triggering you should be able to just use {{now}}, like in the screenshot below. I've used "Due date" because I don't have a reopen date field.

[John Funk]

Hi Harshad - Welcome to the Atlassian Community!

How are setting the value? Through Automation Rule? I would suggest do it by a post function on the workflow. 

[John Funk]

Please share the entire rule. Also, again, I encourage you to look at solving it with a Post Function in your workflow. 

[Yash_reddy]

Hi @Harshad Prajapati 

Welcome to the Atlassian Community

Try this one {{now.shortDate}} and let me know if it worked

[Yash_reddy]

Here is the syntax reference document https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

[Harshad Prajapati]

It is not working , giving following error

Error editing issues
CI-4121 (Check the format of ReOpen Date (customfield_10236))

I have tried so many options now,format("yyyy-MM-dd") and jiraDate but  it is giv

[Yash_reddy]

@Harshad Prajapati  what is the Field type of customfield_10236.

Even just {{now}} is enough I have tested with Date Time picker.

If this is not working please share the rule screenshot.

[Harshad Prajapati]

yes I have tird this it is working fine now