date/ times display the same even though users in different time zones

[Stefanie Sullivan]

Today when chatting with a colleague in a different time zone he pointed out that the jira comments were showing the same time for each of us. I created a comment at 926am and he also saw it at 926am but he is in a different time zone. 

He should have been seeing it in his local time I would have thought 826 am.

This seems like a bug to me.

Is this prevalent throughout all of jira cloud? How does this impact JSM and SLAs across time zones then?

[Heather Ronnebeck]

Jira by default is configured to have all users in the same time zone. The easiest way around this is to have your coworker configure his/her profile to reflect their time zone. 

This link should help with finding those settings - https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/