different issue types for different groups

[apoorvakiyawat]

Hi,

We are planning to get our customers to log issues in one single JIRA project. Assuming that in the future each customer might want a different workflow to transition their respective issues, various types of issues [Issue Types] have been created. Security levels have also been created so that side is alright. However, is there any way to associate specific type of issues to a specific set of users / groups. Otherwise, it will be a pain for all our customers to remember that they select their own specific issue type whilst creating an issue.

To reiterate - this has been done so that different workflows can be linked to customer specific issue types

Thanks,

Apoorva

[Joe Pitt]

If you've looked at the line Geert provided you'll know there is no good way to do this. Is there a particular reason you don't want to give each customer their own project? That is the simplest solution. 

[apoorvakiyawat]

Thanks Geert

[Geert Graat]

See https://answers.atlassian.com/questions/25273