download problem

[Döndü Türkmen]

I am getting an error like this. How can i solved this problem. Can you help me?

[Dirk Ronsmans · Accepted solution]

Hi @Döndü Türkmen ,

You'll have to adjust your paths (home/servlet)

More info available here:

https://confluence.atlassian.com/jirakb/unable-to-start-jira-due-to-configured-jira-home-must-not-be-a-parent-directory-of-the-webapp-servlet-path-330796678.html

[Döndü Türkmen]

Yes, but I don't know how to access and edit jira home directory? Can you explain?

[Dirk Ronsmans]

Sure, it is a bit of a lengthy procedure to type out but it's is described in full at the links in my documentation link.

For example you could change your home directory using the following instructions:

https://confluence.atlassian.com/adminjiraserver073/setting-your-jira-application-home-directory-861253889.html

[Nic Brough -Adaptavist-]

You must not nest one part of Jira within another.  It's fine to do something like:

• Install: /opt/jira-install
• Home: /opt/jira-data

but you must never nest the two like:

• Install: /opt/jira-install
• Home: /opt/jira-install/jira-data

or

• Install: /opt/jira-data/jira-install
• Home: /opt/jira-data