email notifications

[Kamil Askerov]

Hi to all jira community. I have problem with notifications. I am administartor of jira in company where i am working. Some of our staff have problem with mail from jira - all mails from jira came to spam falder. Is it jira settings or company mails settings? We use own mail server.

[Trudy Claspill · Accepted solution]

Hello @Kamil Askerov 

That is not a Jira setting. That would be a setting in those users' email clients or in your company's email server.