exception reading response, THROW

[Mohammed Nayeem]

DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: need username and password for authentication
DEBUG SMTP: protocolConnect returning false, host=heeditsolutions.com, user=WINDOWS2016$, password=<null>
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "heeditsolutions.com", port 25, isSSL false
DEBUG SMTP: exception reading response, THROW:
java.net.SocketTimeoutException: Read timed out

[Bastian Stehmann]

Hi @Mohammed Nayeem and welcome to this community.

the log says you need username and password, but the password seems to be null, so please make sure, that you are passing an password.

Do you have any more information than just this part of the log? What are you doing, more details on the timeout?

[Erik Lindström]

@Mohammed Nayeem did you solve this?

I have the same problem. I have specified username and password but get the same DEBUG line as MoHammed. 

user=ALJIRA$ password=<null>

ALJIRA$ is the systemuser and not the specified username from JIRA settings.

[jozwikjp]

Any resolution to this? Mine is also showing the system user .