export Jira issues to excel option is missing

[vivekrao_k]

Hi everyone,

We are using Jira version 8.17.0 hosted on cloud. while trying to export issues we are unable to find Excel option. Kindly help us on the same.

THanks,

VIvek 

[Aron Gombas _Midori_]

The tags on this question and the version number suggests that you are actually using Jira Server or Jira Data Center, even if it is running on a cloud-based hosting solution (like a VPS).

To get back the built-in Excel export feature you can follow what Fabio suggested, or you can install the Better Excel Exporter app as a more capable alternative. (This is a paid and supported app developed by my team.)

[Fabio Racobaldo _Catworkx_]

Hi @vivekrao_k ,

please could you attach what you see? It should be possible to export issues in a standard format as CSV.

From JIRA 7.2 export in EXCEL has been removed but, if you want you can unlock that feature as follow :

1. Stop JIRA.
2. Locate the jira-config.properties file in the $JIRA_HOME directory. If the file does not exist, please proceed to create it.
3. Open the file and add the below on a separate line:
   jira.export.excel.enabled=true
4. Save this file.
5. Restart JIRA.

Hope this helps,

Fabio