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export to excel displays username when I want users textual fullname

matt bond
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September 19, 2018

I wish to export a list of issues with the name of the assignee.  The my export shows me the assignee username which is a unique coded ID.  Each assignee also has a textual fullname which is that users actual name.  I'd like to get an export showing her textual fullname instead.  Is this possible?

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Elifcan Cakmak
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September 20, 2018

Hello,

There is a ticket opened about this and apparently they decided they won't solve.

https://jira.atlassian.com/browse/JRASERVER-62316

However someone offered a workaround in the comments section below:

https://jira.atlassian.com/browse/JRASERVER-62316?focusedCommentId=956825&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-956825

I hope this helps.

Regards,

Echo Jia Xu
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June 23, 2019

Hello Elifcan,

I met the same issue. The exported list shows the username as a coded ID, for example, c6c642a7-5e8b-4315-80cc-02cede742364. Is there any solution to show the username as the log in name? The long ID is not easy to identify the user.

 

Thanks

1 vote
Aasim Naseem
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March 24, 2020

I couldn't find the option to export them in HTML, but I selected the option of "Print List" which opened the printable list in a webpage, with all required info. I copied the table and pasted in Excel. 

0 votes
Karol Michalik
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June 10, 2024

What works for me is to export into XML format. Printable while is also working it will be more work to put it into excel table.

Steps are quite simple though it will be a bit of clicking:
Filter issues
click EXPORT- As XML
save the outputted XML file
drag and drop the XML file into open excel sheet- Excel will prompt for importing. Use automatic
XML should be presented in nice tabular form.

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