extracting last comments from Jira tickets

[Ritika Ojha]

I have project board and i am trying to figure out a way to extract latest comments ,& updated date for each tickets I out on the board. This board has tickets from various projects.

is there a way to do it?

[Rajat Pratap Singh]

Hi @Ritika Ojha 

If your Jira instance has Jira Scriptrunner plugin, then you can use this script:
https://www.scriptrunnerhq.com/help/example-scripts/show-last-comment-issue-cloud-cloud 

Hope this helps!

Regards
Rajat

[Ritika Ojha]

we dont. is there a workaround ?

[Ekaterina Smykova]

Hello @Ritika Ojha ,

You can try to make it work Automation for Jira:

1. Create a new automation rule: Navigate to Jira Admin > Automation > Create Rule.
2. Set the trigger: Choose "Issue commented" as the trigger.
3. Add an action: Select "Edit issue" as the action.
4. Edit the "Last Comment" field: Find the "Last Comment" field and check the box to include it.
5. Use smart values: In the "Last Comment" field, enter the smart value {{issue.comments.last.body}}. This smart value retrieves the body of the last comment.
6. Name and turn on the rule: Give the rule a name (e.g., "Set Last Comment") and turn it on.

Hope it helps!

Regards,

Katja