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failure during connection to Jira

ronny gordon June 9, 2018

hi ,

after trying to insert my Jira link into the query i get this error:

Jiraerror.jpg

i made sure i can download it using the same link using webpage.

can you direct me to what should i do in this case?

1 answer

0 votes
Moses Thomas
Community Champion
June 10, 2018

@ronny gordonMake sure that the csv file exist.

ronny gordon June 10, 2018

it exist , as i stated when i use the same link in my browser, they file is getting downloaded with no issue.

Moses Thomas
Community Champion
June 10, 2018

@ronny gordonWhere exactly are you  trying to  insert link  ?

ronny gordon June 10, 2018

in my excel spreadsheet source link.jpg

Moses Thomas
Community Champion
June 10, 2018

@ronny gordonI  suspect that something is blocking  connection  so  in the excel  spreadsheet,

try   File > options > Trust Center > Trust Center Settings > External Content

under security  settings for data connection choose  enable all data connection  

and see whether this helps.

 

Best!

ronny gordon June 10, 2018

didnt help :(  thanks.  i'll try to go snoop around the project permissions.

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