Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources
  • Community
  • Products
  • Jira
  • Questions
  • hi i have started using JIRA and i wanted to have drop down list for customer name,product type, serial no ETC..Please help how can i implement this with JIRA

hi i have started using JIRA and i wanted to have drop down list for customer name,product type, serial no ETC..Please help how can i implement this with JIRA

vikram chaudhar
vikram chaudhary June 10, 2014

want to use jira for tracking service calls

Answer
Watch
Like Be the first to like this
184 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 10, 2014

Well, two answers...

In plain Jira, you'd add custom fields to handle these. Standard well documented functions - see https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field

You'll benefit from a read of that, even if you look at the other thing on my list: Have you looked at "Jira Service Desk"?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.