how can I configure the email content when a Jira issue is created?

[Shane Duan]

I would like to have additional fields showing up in the email.  Is that possible?

[Shane Duan]

Thanks for the answer.  Does that mean for Jira cloud user there is no answer? 

[Nic Brough -Adaptavist-]

For Cloud there are a couple of Apps that allow some customisation of email.  See https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=email

[Nic Brough -Adaptavist-]

See https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html  (There are apps that can help too)

[Vickey Palzor Lepcha]

@Nic Brough -Adaptavist-  Hey, I've been noticing this for something that whenever we share a url , clicking on it gives us 404.

We need to manually edit the url address up until .html and hit the page. Not sure if it is Atlassian issue.

[Nic Brough -Adaptavist-]

Yeah, sometimes they're getting padded with control characters - the %A type thing.  Removing them from the end fixes it.