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how can i add a button that insert a value ( XX) to the JIRA ticket

Tasneem Abdelhamed
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August 3, 2023

Problem 

Some Service management tickets should added to developers sprint ,

i added an extra filer to the JIRA software project and mapped  some statuses to project.
but this solution add all these status to the project, however i need some of them not all to be added in the sprint 

( I want to move some tickets from service management to be displayed in  the JIRA software project( to be added in the current sprint) ) 

solution  proposed 

to add a button to give the ticket a value where I can filter this value in the Jira software project 

but i cannot add the button, so any ideas or solutions 

1 answer

1 accepted

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Answer accepted
Ste Wright
Community Champion
August 5, 2023

Hi @Tasneem Abdelhamed 

Automation could do this - you could either...

  • Create a rule with a Manual Trigger; this can then be activated from an issue view using the "Actions" dropdown list (next to the Status field)
  • Create a rule which conditionally triggers based on your required parameters, avoiding the need to manually trigger it

^ If you need help to build either rule, let us know some more specifics in relation to the trigger, conditions, and actions :)

Ste

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