how do you suppress notifications based on issue type?

[alexis.panzer]

I'd like to be able to suppress notifications for sub-task creation, editing, or otherwise from a specific project role. Scenario I'm trying to create.

"Project Watchers" get email notifications of basically everything in a specific project. This is basically not going to change. However We would like to start auto creating sub-tasks on a certain event and the "project watchers" don't want to get emails about these sub-tasks. Maybe if they are tagged but if I need to train people to comment on the parent ticket that's an acceptable work around.

How would I do this? I think I can do this directly in the workflow but not sure what parameter I would need to do so. We have Automation for Jira and Jira Misc Workflows Extensions installed as tools we can use here. 

[Bill Sheboy · Accepted solution]

Hi @alexis.panzer 

Please look over this community post, which describes how to use automation rules to send notifications only for the issue types that want:

https://community.atlassian.com/t5/Jira-Software-questions/Set-notifications-depending-on-issue-type/qaq-p/1384281

Note there are two different solution options proposed in that thread.

Best regards,

Bill

[Boris Berenberg - Atlas Authority]

We also support doing this in Notification Assistant for Jira